Job Description

Job Title: Case Manager

Location: Knoxville TN

Duration: Long Term

Rate: $23/hr. on 1099

Key Responsibilities:

Deliver Pre-Service Training to new employees, covering:

Trauma-informed case management practices
The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting)
Self-care strategies and Motivational Interviewing techniques

Facilitate Mentor Certification Programs
Proctor Pre-Service Assessments and support evaluation processes
Participate in Case Panel Presentations
Participate in Simulation Lab activities (depending on location)
Provide web-based technical assistance and support for virtual training delivery
Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery
Travel -some travel will be required, under 75 miles each way. No overnight travel required.

Minimum Qualifications:

One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
One (1) year of experience in training delivery, adult education, or staff development
Proficiency in Microsoft Teams and other virtual training tools
Strong communication, facilitation, and organizational skills
Ability to work independently and collaboratively in a fast-paced, evolving training environment
Bachelor's Degree

Preferred Qualifications:

Experience delivering training in a government or human services setting
Certification or coursework in trauma-informed care, motivational interviewing, or adult learning principles

Work Conditions:

Travel may be required for in-person training sessions within regional area
Hybrid work environment with both remote and on-site responsibilities

Job Tags

Remote work,

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